Shipping & Returns
We strive to utilize the most efficient and low-cost shipping systems as possible and have found that the United States Postal Service (USPS) is the best choice. Shipping quotes are retrieved automatically from USPS web servers based upon the weight of the items in your shopping cart. But many times, the USPS Flat-Rate shipping service is less expensive if your order will fit in the USPS Flat-Rate shipping boxes. Our web site estimates which sized flat-rate shipping box in which your order will fit and presents it as "Zone Rate". Most of the time, we can ship your order for the quoted zone rate when offered. If we can not, we will contact you for further instructions before shipping. Most orders are shipped within 48 hours, if received Monday through Friday (excluding holidays). Orders placed on Saturdays, Sundays, and holidays are processed on the following business day. RETURN POLICY: We will gladly exchange any item that is defective. Please send email to [email protected] for returns or call us in the US at (916) 341-9564.